This is the time to REMAIN VIGILANT do not let the
virus win. Please insure you are following all relevant
protocols to protect yourself and those around you.
Follow CDC guidelines which now suggest a face covering
be worn, even if it is a cotton cloth or scarf, while
outside to help protect yourself and others.
SOCIAL DISTANCING minimum of 6 feet.
Wear a face mask in public and/or encountering
people in public
"life is 10% of what happens to us and 90% of how
If you see any suspected criminal or drug related
activity, you can contact 911 to report the activity.
Amid ongoing concerns about COVID-19 (Coronavirus), the
Islip Housing Authority is closely monitoring the latest
reports from the Centers for Disease Control (CDC) and
the World Health Organization (WHO). We have taken a
number of precautionary measures for the health and
safety of our customers and colleagues as our top
priority. also see
We want to share a number of ways we are here to limit
personal contact: NOTE THE HA OFFICE IS CLOSED TO
VISITORS EFFECTIVE 3/18/20. The HA is an essential
business operation and will be prioritizing tasks and
concerns of program participants which may cause delays
in response times and may change frequently. The HA
staff are alternating shifts and working remotely,
however, the staff are frequently checking phone
messages and communicating with tenants and each other.
the HA asks for your patience as the HA essential staff
remain working to assist the program participant
families. HUD has authorized a series of applicable
Please note there are NO WAIVERS FOR RENT PAYMENTS,
rent payments are still due. The Section 8 or RAD
programs have the inherent part of the calculation that
your rent portion is based on income. The HA is here to
recalculate your rent portion if your income goes down
for COVID related or any reason, so there is no fear of
being able to afford the rent, the rent is calculated
the same way as before Covid, so the portion your family
is responsible for is the same.
The COVID-19 Health Crisis is difficult for all
people, the HA is working to maintain a level of
assistance as necessary and remains responsive in a safe
and effective manner for all of the program
In lieu of
visiting the housing authority in person
wherein the HA is taking precautions to limit
unnecessary personal contacts, we encourage you
to use the mail or the available drop boxes locked
outside of the main office. Communications or
questions by calling
www.islipha.org/staff.htm for extension numbers (response times may be delayed due to
increased volume, however, the HA has assigned
additional staff to monitor and return calls
promptly. Please insure that you provide a phone
number and your name so the HA can return your call
promptly). You can also scan or convert picture
files in PDF format and email them to
email@example.com or by fax to 631-589-6575,
there are also some apps that will fax documents. If
you do not have a scanner, free pdf conversion apps
are numerous and can be installed on your other
devices. Rent payments
can be mailed to the Housing Authority as has been
the preferred method for many years,
annual recertifications have also been conducted
through the mail for more than 15 years and allow
the HA to process your continued eligibility more
The HA will be implementing Biennial Annual
Inspections for all units effective Monday 3/16. The
annual inspections process will be implemented again
as soon as possible. Special inspections will be
processed as required. Re-inspections will be
conducted as may be required and/or using an
alternative inspection method to ascertain whether
the unit has met the minimum HQS. New move in
inspections will continue WITHOUT any other person
present, only the HA staff member.
The HA has contacted HUD and awaits information
concerning possible future potential exposures in our office or
units disrupting our ability to fully comply with
regulatory requirements, however, the recently
signed CARE Act does have measures within the
language that the HA will review after HUD issues
supporting Notice Guidance concerning the Act.
For HA tenants living in units wherein the property
management is done by the HA, please report any maintenance issues using the
maintenance line phone number for our tenants living
in HA managed units. The number is on a sticker
inside your kitchen cabinets. For Section 8 program
participants, you should continue to contact your
landlord in accordance with your lease terms or the
landlords established policy.
ask yourself the following and if the answer is yes
please advise the HA maintenance staff or any other
staff prior to personal contact.
1 To your knowledge, have
you, any member of your household or anyone you have had
contact with in the past 14 days traveled to any other
country in the past 14 days?
your knowledge, do you have any illness capable of being
transmitted to others? Have
you, any member of your household or anyone you have had
contact with in the past 14 days been in close physical
contact with a person exposed to, diagnosed with, or had
cause to self- isolate due to any illness that can be
transmitted to other persons which would include a
You should not travel to the HA and if you do, personal
meetings are suspended, please call.
Non-Emergency Work Orders- If an adult 18 years or
older is not home when we arrive, or if you are
experiencing any of the symptoms mentioned above,
our staff will not enter the unit. A note will be
left for you with contact information to reschedule.
Emergency Work Orders-Will be addressed as soon as
possible. Emergency protocols will be used. When HA
staff do enter a unit to make a needed repair, all
persons inside the unit will be asked to maintain a
minimum of 8 feet of separation, such as waiting in
the bedroom while working in the kitchen area.
Our staff are available to serve you, as always.
We’ve augmented daily cleaning procedures with the
use of disinfectant products on high-touch surfaces
and working to keep hand sanitizer readily available
for all staff.
We are also working diligently to educate office and
front line staff on best practices recommended by
the CDC. This includes proper hand-washing, especially
after handling documents as well as implementing a
temporary “no hand shake” policy. As always, we are
still committed to providing exceptional customer
Our goal is to assist you and your well-being by putting
you at ease with as little disruption as possible. The
HA is working to alter methods of operating further with
the use of a secure documents portal, a video
conferencing system and electronic document signatures.
These will be worked on now to try and implement as soon
as possible. NYS has also altered the manner in which a
notary can notarize documents, this can be done via
video and audio following the State Executive order.
The HA has implemented a business continuity plan in
accordance with the CDC Guidelines for businesses and
existing practices for other emergencies, such as
Hurricane Preparedness, however, as we all are aware,
this situation is unprecedented and remains a moving
target toward which the HA will continue to respond as
effectively and quickly as possible.
Circumstances beyond our control may limit our ability
to staff our offices. In the event that circumstances
require our hours of operation or normal business
practices to change, we will post updates on our